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WebFX K-Base Knowledge Manager IntegrationDisplay a common questions/FAQ system in your store complete with ratings. Answer customer questions without using emailOne of the major obstacles in converting shoppers to customers is answering any pre-sales questions and concerns they have. Normally you'd do this by email or by phone, which is both time consuming and expensive.By integrating K-Base Knowledge Manager into your store, you can provide a full FAQ list to your shoppers that answers all of their questions. They can leave comments and rate FAQ's that you post, so over time you can improve your FAQ's meaning more customers and less time spent answering emails or phone calls. |
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